FAQ

If you are a new business owner who looking for POS system, AkamaiShop definitely your best option. AkamaiShop is build to work with single and multiple location full-service restaurants, bars,quick-service store, retails and more. If you own business and used other POS system before, AkamaiShop can likely fit your needs at a lower cost.

How much does Akamai Shop cost?

Everyone has different request/demand. Cost will base on what you needs. Please give us a call at 808-843-8000 for more information, we will help you build a package to fit your need at low cost, and give you a quote as soon as possible.

Is hardware included?

Hardware is not included with our POS system, but we can build a package for you to fit your needs and send you a quote together with POS system, you can explore our hardware HERE.

Is the hardware bought or leased?

For all hardware, we accept one time purchase or financed. The hardware is 100% yours once you’ve completed payments.

How do I set up Akamai Shop for my business?

We will have technician set up everything for you on site. we also provide training, we will make sure you and your staff know how to use our system.

What if I have technical issues in the future?

We have a service agreement, if anything happen regarding our POS system, or hardware issues. We will be there with you.

How do I contact tech support?
To directly reach our support team, You can call 808-843-8000 or email us [email protected]

If I leave a vociemail for support team, will they really call me back?
Of course, our technicians are always standing by and ready to help.

I have a broken computer, How fast can be fix?
Once we received your computer, we will have technicians do a diagnose right away and let you know what the issue is and will be fix the same day or another day.

Is the hardware bought or leased?
For all hardware, we accept one time purchase or financed. The hardware is 100% yours once you’ve completed payments.

How do I set up Akamai Shop for my business?
We will have technician set up everything for you onsite. we also provide training, we will make sure you and your staff know how to use our system.

What if I have technical issues in the future?
We have a service agreement, if anything happen regarding our POS system, or hardware issues. We will be there with you.

FAQ

How do I contact tech support? To directly reach our support team, You can call 808-843-8000 or email us [email protected]

If I leave a vociemail for support team, will they really call me back? Of course, our technicians are always standing by and ready to help.

I have a broken computer, How fast can be fix? Once we received your computer, we will have technicians do a diagnose right away and let you know what the issue is and will be fix the same day or another day.

Is the hardware bought or leased? For all hardware, we accept one time purchase or financed. The hardware is 100% yours once you’ve completed payments.

How do I set up Akamai Shop for my business? We will have technician set up everything for you onsite. we also provide training, we will make sure you and your staff know how to use our system.

What if I have technical issues in the future? We have a service agreement, if anything happen regarding our POS system, or hardware issues. We will be there with you.